From check in to check out the staff were very friendly and helpful. The rooms were nice, clean and comfortable with great beds. The hotel is undergoing a facelift at the moment which is well sign posted and did not interrupt our stay at all. The Hotel bar and restaurant were well prices and good quality, I stayed with my wife and 3 children so the ease of dinning in house certainly made our one night stay in Auckland much easier! Would definitely stay again. Thanks team